DDM is a process that uses data to guide decision-making. This ensures that decisions are not made based on personal observations or instincts, but on facts and data from multiple sources.
This article looks at how data is used to make decisions in various industries, with a focus on financial technologies and ticketing.
What is Data-Driven Decision Making?
This text is discussing the practice of data-driven decision making, where data is collected and analyzed in order to make decisions based on the insights gained from the data.
DDDM uses past information to predict future events. This is because without accurate and objective data, there is a greater risk of making incorrect assumptions and being influenced by personal biases.
To provide decision-makers with the analytics they need to understand what the next step in their business should be, data must be collected from multiple sources and processed, then visualized.
The success of any data-driven decision-making process relies upon establishing key performance indicators (KPIs) and other benchmarks. KPIs are measurable indicators of progress which assist businesses in determining their advancement towards achieving specific business goals. There is a range of different KPIs and value metrics designed to assess the performance of systems in relation to their business objectives.
The success of data-based decision making lies in the data collection methods used as well as the quality of data gathered. Data-based decision making is mostly quantitative which often requires businesses to have machines that can compute and analyze large data sets quickly and efficiently.
How to Build a System for Data-Driven Decision Making
Company mindset heavily affects data-driven decisions. Every individual needs to understand the process and how to apply it to their work.
Setting up a data-driven decision making flow is the key to advantageously using all the available information to make informed decisions. Such a system has several stages:
- When trying to understand a problem, it is first necessary to identify what the problem is. Once the problem is defined, the next step is to gather data surrounding the issue to try and validate any assumptions.
2. In order to conduct a thorough analysis, it is necessary to collect and process the relevant data. Data pipelines, data lakes, or warehouses should be employed to capture data without any bias in favor of a particular outcome. The collected data is typically handled by programming languages such as Python or R.
3. Creating reports, dashboards, and visualizations helps decision-makers understand complex data by presenting it in a more visual and easily understandable way.
Making decisions becomes easier when there is a decision model in place as it provides a framework for making both programmed and unprogrammed decisions. Without a decision model, making decisions often takes more time as more data is needed to support certain conclusions.
It is essential to measure outcomes with KPIs in order to assess the performance of any decision. It takes time to develop good KPIs, targets, and goals, but once they have been created, every decision’s outcomes and success become measurable.
Advantages of Using a Data-Driven Decision Making
1. Greater Transparency and Accountability
If companies want to improve transparency, they should focus on data-driven decision making and setting clear, concrete goals. These practices will help to ensure that data is considered objectively and that progress is measured accurately.
An overall company approach that focuses on data encourages employees to adopt data-driven decision making in their own daily work, which helps the organization deal with risks and enhances its overall performance.
Organizations appear to be more responsible when they accumulate and manage transparent data and utilize it for compliance and record-keeping.
2. Continuous Improvement and Innovation
Making decisions based on data opens up opportunities for improvement and innovation. Organizations can implement small changes, track key metrics, and make additional changes based on the data they collect. Client feedback can help guide a business in the right direction.
3. Faster Decision Making Process
Machine learning software helps identify patterns in this data to provide entrepreneurs with actionable insights Predictive and prescriptive insights gleaned from data analysis can help solve various business issues.
If an organization starts basing their decisions off of data and facts, then the speed of those decisions will start increasing. This is because by analyzing data in real-time, as well as looking for patterns in past data, decision making becomes not only faster, but also more reliable. This in turn gives businesses the confidence that they are making the right decisions.
4. Clear Feedback for Market Research
Data-driven decision making is a helpful way for companies to figure out what new products, services, workplace initiatives, or trends to pursue. By looking at past data, companies can predict what will happen in the future and what changes they need to make to improve their performance.
Feedback from customers can help businesses understand how to keep their customers happy and how to offer new products or services that will continue to grow their brand.
Challenges of Data-Driven Decision Making
Despite the benefits that data-based decision making can bring to an organization, there are still some challenges that need to be addressed.
1. Low Quality of Collected Data
The goal of data collection is to collect as much data as possible. However, if the data collected is of low quality or does not contribute to a better understanding of any obstacle or problem, it may be unsuitable to use. High-quality data is easier to process and gets you to answers much faster.
2. Different Data Formats
Different types of data need to be collected to support DDDM, which can be saved in JSON, CSV, or XML formats. If this data exists in multiple formats, scripts may be needed to convert it into one format. An alternative approach is to use data management tools that can collect and format the data using one universal standard.
3. Learning Curve for Interpreting Data
It is important that your team understands both the process of gathering data and interpreting it to ensure the quality of insights. Since every employee is involved in data-driven decision making in some way, they should know the best practices of a data-driven culture.
The Internet of Things
Now we will think about one of the most important changes in the market, which is the Internet of Things.
What is the Internet of Things?
A system of interconnected machines, devices, and objects that can pass data between them without human intervention. It is effectively when one object communicates with another, which in turn communicates with another.
Applications
- Think about ambulance services going down the main street and being able to talk to traffic lights to be able to get through, when to change at the right time at the right pace as they’re going through.
- Think about the detection of healthcare problems before they happen which alerts the GP to then fixing or to then automatically send out a prescription to solve that problem for a particular patient.
- Think about home automation where the system predicts that you’re about to walk in the door, turns the lights on and turns the heating on for you.
- Think about when you’re running short of milk and a computer needs to just re-order it from the website and it does that. It’s re-ordered and then basically to your door the next day.
The reason this is possible is because of the diverse objects coming together and filling in the gaps. With machines being able to identify and “understand” what’s happening, it makes it possible for this to happen.
Considerations
Some key considerations to make when thinking about the Internet of Things include ensuring that devices are compatible with one another, having a clear purpose for connecting devices, and understanding how data will be collected and used. Additionally, it is important to consider the security and privacy implications of connecting devices to the internet.
- Embedding objects:Â You need to be able to put intelligence into certain objects for them to make it meaningful.
- Location of living things: Electronics is a great example, whether it’s chipping of human beings, whether it’s GPS locations on your mobile, whether it’s patient input, or whether it’s Fitbits in your health tracking devices. It involves building and inputting key technologies to be able to monitor and then do something about monitoring all those insights in real-time from one object to another.
- Software: It also needs a lot of software in the backend to make that decision process for you. Updating that software is actually critical. Consider Fitbits and health evaluations. When that software links your Fitbit data or hardware data to your GP’s data, that becomes quite a meaningful thing when you use it to make predictions about who is more likely to do certain things or fall ill or whatever that may be. You can use software as a means to get an additional richness within your data set.
- Sensors: The sensor could be in your home or in your car. Think about driverless cars and the number of sensors that it would have, or when you’re walking in the door and it tracks your movement through your mobile. Using sensors enables the intelligence to be activated at certain points within that journey, so you need to have those sensors at appropriate locations. RFID is a great sensor that’s likely to take place across the retail environment. And a good example of this is that of Argos. Argos is basically predicting an onwards vision to get the customers out within three minutes of walking into the store. And one of the key ways they’re thinking about doing that is by having sensors at the door which predicts when customers are about 50 meters away, so the store can get the items that they’ve ordered online ready for delivery.
- Network connectivity: It’s no use having these networks in silos. You need to basically have the entire network connected together to be able to understand how the linkages work. And so that’s why it’s important to create this connectivity.
Internet of Things applications
There are many potential applications for the internet of things, including smart homes, smart cities, wearables, and connected cards. Think about how these different aspects and trends could be incorporated into your business, and how you could use some of these technologies and capabilities to achieve your organizational goals.
The way the internet of things will effect you in the future is likely to be far-reaching and dramatic. A good example is the rise of autonomous cars. If we all have driverless cars, what happens to the car insurance industry? With fewer accidents, the need for insurance will plummet. Thus, the internet of things has the potential to transformative, upending long-standing business models across a great many industries.
Data visualization
Data visualization allows us to see patterns, trends, and correlations in data that might otherwise be undetected or unrecognized.
Infographics and word clouds are helpful visual aids that can help you find important trends in your data set. This is important because, as Rory Sullivan said, “there’s so much dross out there.” By visualizing your data, you can pick out the most relevant information.
Descriptive data analytics
Descriptive data analytics involve brief descriptive coefficients that summarize a given data set in which you could either have a representation of an entire population or sample of it. It comes from two things:
- Measures of central tendency:Â These include things like mode, median and average.
- Measures of variability:Â These include things like standard deviation.
It is not enough to only look at data or to only make assumptions about what the data means. Instead, one must use both data and assumptions together to come to reliable conclusions.
Understanding Data-Driven Decision Making
Data is essential for every organization’s success. Data-driven decision making is a powerful tool for companies to identify areas that are working well and areas that need improvement.
When companies are able to look at data from the past and present, they can find useful information that can help them predict what will happen in the future. This helps management make decisions that will improve the company and make it more transparent and accountable.
It is now more important than ever to use data-based management practices to keep your business ahead of the curve.